At qx 999, we want gaming to be a source of fun — not stress or financial harm. Use our responsible gaming tools, guidelines, and support services to keep yourself protected.
Qx 999 offers a range of practical tools to help you build healthy, balanced gaming habits.
Set a daily, weekly, or monthly deposit limit. Once set, it cannot be increased before the specified period ends — keeping your budget firmly in check.
Decide in advance how long each gaming session will last. Once the time is up, qx 999 will automatically alert you and log you out if needed.
Set a cap on how much you're willing to lose over a given period. Once that limit is reached, you won't be able to place any more bets — protecting yourself from financial harm.
When you feel like you need a break, use the option to temporarily suspend your account for anywhere from 24 hours to 30 days. You can return on your own once the break is over.
If you feel you need an extended break, the self-exclusion option lets you lock your account for anywhere from 6 months to 5 years. No promotions or communications will be sent during this period.
Our trained support team is available at any time to listen. If needed, you can be referred to a professional counsellor — completely free of charge and in full confidence.
Responsible gaming means keeping gaming a controlled, enjoyable form of entertainment — without letting it affect other areas of your life. At qx 999, we believe every player should know their limits, understand their budget, and enjoy games with a healthy mindset.
Online gaming is growing rapidly in Bangladesh. In this evolving landscape, responsible gaming matters more than ever. A moment of inattention can turn entertainment into a problem — which is why qx 999 has built in a range of tools and resources from the start to keep players informed and in control.
Keep in mind: Gaming is meant to be fun. If you ever feel it's becoming a source of stress, take a break right away and reach out to our support team.
Healthy gaming means you stay in control — you can stop whenever you want, you stick to a budget, and playing doesn't negatively affect your family, work, or relationships. At qx 999, you set your own limits. That's what responsible gaming is all about.
Problem gambling begins when you can no longer control your limits, keep chasing losses, or find that gaming is getting in the way of daily life. If you notice these signs, take action immediately.
If someone in your family is concerned about online gaming, qx 999 is here to help them too. Our support team can speak with family members and guide them in the right direction. We also have a parental control guide to help keep children and minors away from gaming.
qx 999's services are available to users aged 18 and above only. Any account identified as belonging to a minor will be closed immediately.
Log in to your qx 999 account and go to the Profile menu.
In the Settings menu, select the "Responsible Gaming" option.
Set whichever limit you need — deposit, loss, session time, or self-exclusion.
Choose your limit amount and the time period you want it to apply to.
Save. Decreasing a limit takes effect immediately; increases apply after 24 hours.
If you're experiencing any issues, use these services:
Contact via Email: support@qx999.biz
Qx 999 gives you full control over your gaming. Any of the tools below can be accessed directly from your account settings.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Decreasing the limit takes effect immediately; increasing it takes 24 hours.
Effective ImmediatelySet a maximum total bet amount for a single session or a set period. Stay within your budget — no regrets later.
Budget-FriendlyDecide how many minutes or hours you want to play. When the time is up, you'll receive an automatic reminder and your session can be ended if needed.
Smart RemindersSet how much you're comfortable losing over a given period. Once the limit is reached, no further bets will be accepted.
Financial ProtectionTake a voluntary break from 1 day to 6 weeks. During this time, login and betting will be completely disabled.
Temporary BreakFor a long-term break, you can lock your account for anywhere between 6 months and 5 years. During this period, you will not receive any marketing communications.
Long-TermProblem gambling develops gradually. If you recognize several of the signs below, don't wait — seek support. At qx 999, we're always here to help you on the path to responsible gaming.
If you identify with 3 or more of the signs on this list, please speak with our support team right away.
Ask yourself the questions below. Answering honestly will help you understand where your gaming habits currently stand.
Have you ever spent more time or money gaming than you planned?
If the answer is yes, consider setting deposit and session limits.
Has a family member or someone close to you ever expressed concern about your gaming?
Take your loved ones' concerns seriously — they often see things from the outside more clearly than we do.
After a loss, do you find yourself thinking "just one more round and I'll win it back"?
"Chasing losses" is one of the most common signs of problem gambling. Use the loss limit tool and take a break when needed.
Do you feel restless, irritable, or unhappy when you're not gaming?
This may be a sign of emotional dependency. Reach out to our support team — they're ready to help.
Have you ever taken out a loan or used essential funds for gaming?
This is a sign of serious financial risk. Use the self-exclusion option immediately and seek professional support.
Click on any question to see detailed guidance. If your answer to even one of them is yes, please get in touch with us.
Gaming on qx 999 is about more than the thrill of winning — it's a safe, controlled, and enjoyable experience. Create your account today, set your preferred limits, and start playing.